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FAQ
Do I need to have a visa or MasterCard to shop on KaribKart?
No. You can purchase a Zypps reloadable virtual prepaid card from any of our Partner Retailers and distributors which can be used to shop on KaribKart as well as to shop to book rides on the Zypps app. Learn more about Zypps here.
Click the applicable link below to download Zypps:
How do I track my orders?
Deliveries are made via the Zypps system. To track your orders, login to Zypps...
How long is the delivery process?
During the checkout process, KaribKart customers can choose to have their purchases delivered in as little as a few hours during regular business hours, or up to one (1) week from the date of purchase.
Where does KribKart deliver?
KaribKart offers island-wide delivery via Zypps.
What are the delivery hours?
Deliveries are generally made during regular business hours but may vary based on the hours of operation of the specific vendor, customer location or product purchased. In addition, customers can typically choose between same-day, next-day and 2-5 day delivery.
Returns, Exchanges & Refunds
Returns and refund policies may vary as our platform currently only facilitates transactions between vendors and buyer. This means that when a purchase is made, the order is processed by a vendor who is responsible for fulfilling and delivering their own inventory. Please see our Returns Policy for more information.
I How do I become a vendor?
Step 1: Ensure you have created a customer account with KaribKart and that you are signed in to your account.
Step 2: Navigate to the Become A Vendor page and complete and submit the registration form located on the page or click here here.
Step 3: KaribKart will process your application and respond within 48 hours.
Step 4: Make necessary payments where payments may apply.
What can I sell on KaribKart.
KaribKart vendors can list for sale a variety of items which are not limited only to physical products but may also include virtual downloadable products, services or even ready-to-eat food items. Feel free to Contact Us if you have further questions about our products and services.
